Hybrid Hospice Team Lead - RN, Scheduling & Triage

Home Health & Hospice Care; Thorntons Ferry (NH); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health coverage

Disability & life insurance

Tuition reimbursement

401(k) Retirement plan

Paid time off accrual

Job summary

Home Health & Hospice Care in Merrimack, NH is seeking a skilled Team Leader to bridge administrative leadership and hands-on care in a hybrid on-site/remote role. The RN will balance clinical operations, call triage, staff scheduling, and occasional field visits, reporting to the Department Team Manager.

You will coordinate care, triage calls from clients and physicians, support field and admin operations, and lead hospice initiatives when needed.

Qualifications

• Associates or better in Nursing.
• Licensed RN with NH license and CPR certification.
• 3–5 years of clinical experience, incl. 1 year in Home Care or Hospice.
• Valid NH driver’s license, clean background.

Responsibilities

• Coordinate & Schedule Care: match patients with field staff based on acuity and competency, optimizing scheduling for clinical efficiency.
• Triage & Communicate: field incoming calls from clients, families, and vendors and process phone orders from physician offices.
• Support Field & Admin Operations: perform field visits as needed and participate in weekend/holiday rotations; assist management with quality improvement.
• Lead Hospice Initiatives (If applicable): manage patient pharmacy needs, oversee DME ordering, and lead IDT meetings when manager is absent.

Skills

Team leadership

Communication

Education

Associates or better in Nursing

Tools

Scheduling software

CRM system

Job description

Home Health & Hospice Care in Merrimack, NH is seeking a skilled Team Leader to bridge administrative leadership and hands-on care in a hybrid on-site/remote role. The RN will balance clinical operations, call triage, staff scheduling, and occasional field visits, reporting to the Department Team Manager.

You will coordinate care, triage calls from clients and physicians, support field and admin operations, and lead hospice initiatives when needed.