Hybrid Home Maintenance & Vendor Coordinator

Marketplace Homes, LLC; Southfield (MI); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Marketplace Homes, LLC is seeking a Home Maintenance Coordinator in Southfield, MI to support our single-family rental portfolio. The role requires coordinating vendors, tracking maintenance, and ensuring homes are market-ready through detailed records and responsive service.

The ideal candidate has at least two years in a similar property-management role, strong communication skills, and familiarity with Revela, Yardi, Salesforce, and Zoho.

Qualifications

• At least two years of experience in a Single Family Rental Property Management role.
• Strong oral and written communication skills.
• Above average attention to detail and interpersonal skills.
• Ability to communicate professionally with customers.
• Preferred: A working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.

Responsibilities

• Interact with clients, primarily owners and residents, from the move-in process to the move-out processes and everything in between.
• Identify appropriate vendors and coordinate service repair work as needed.
• Maintain accurate and detailed records in Revela, our property management software. This includes invoicing homeowners, collections from residents, payments to trades.
• Coordinate resident move-out inspections and completion of damages to get the home back to a "market ready" standard.
• Complete SODA forms in compliance with relevant laws.
• Reply to homeowner and resident emails to answer questions through our ticketing software.
• Ability to work a large number of maintenance requests simultaneously

Skills

Oral communication

Written communication

Attention to detail

Interpersonal skills

Customer communication

Tools

Revela

Yardi

Salesforce

Zoho

Job description

Marketplace Homes, LLC is seeking a Home Maintenance Coordinator in Southfield, MI to support our single-family rental portfolio. The role requires coordinating vendors, tracking maintenance, and ensuring homes are market-ready through detailed records and responsive service.

The ideal candidate has at least two years in a similar property-management role, strong communication skills, and familiarity with Revela, Yardi, Salesforce, and Zoho.