Home Maintenance Coordinator

Marketplace Homes, LLC

Southfield (MI)

On-site

USD 55,000 - 65,000

Full time

13 days ago

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Job summary

Marketplace Homes, LLC is seeking a Home Maintenance Coordinator in Southfield, MI to support our single-family rental portfolio. The role requires coordinating vendors, tracking maintenance, and ensuring homes are market-ready through detailed records and responsive service.

The ideal candidate has at least two years in a similar property-management role, strong communication skills, and familiarity with Revela, Yardi, Salesforce, and Zoho.

Qualifications

  • At least two years of experience in a Single Family Rental Property Management role.
  • Strong oral and written communication skills.
  • Above average attention to detail and interpersonal skills.
  • Ability to communicate professionally with customers.
  • Preferred: A working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.

Responsibilities

  • Interact with clients, primarily owners and residents, from the move-in process to the move-out processes and everything in between.
  • Identify appropriate vendors and coordinate service repair work as needed.
  • Maintain accurate and detailed records in Revela, our property management software. This includes invoicing homeowners, collections from residents, payments to trades.
  • Coordinate resident move-out inspections and completion of damages to get the home back to a "market ready" standard.
  • Complete SODA forms in compliance with relevant laws.
  • Reply to homeowner and resident emails to answer questions through our ticketing software.
  • Ability to work a large number of maintenance requests simultaneously

Skills

Oral communication
Written communication
Attention to detail
Interpersonal skills
Customer communication

Tools

Revela
Yardi
Salesforce
Zoho

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Home Maintenance Coordinator

Full Time Property Management Southfield, MI, Southfield, MI, US

30+ days ago Requisition ID: 1050

Salary Range: $55,000.00 To $65,000.00 Annually

Through our advanced systems and networks, our Property Management team acquires, rehabs, markets, fills, and manages single-family homes across the country. The scope and scale of these operations make a strong Property Management team an integral part of our success.

Essential Functions:

  • Interact with clients, primarily owners and residents, from the move-in process to the move-out processes and everything in between.
  • Identify appropriate vendors and coordinate service repair work as needed.
  • Maintain accurate and detailed records in Revela, our property management software. This includes invoicing homeowners, collections from residents, payments to trades.
  • Coordinate resident move-out inspections and completion of damages to get the home back to a "market ready" standard.
  • Complete SODA forms in compliance with relevant laws.
  • Reply to homeowner and resident emails to answer questions through our ticketing software.
  • Ability to work a large number of maintenance requests simultaneously

Qualifications:

  • At least two years of experience in a Single Family Rental Property Management role.
  • Strong oral and written communication skills.
  • Above average attention to detail and interpersonal skills.
  • Ability to communicate professionally with customers.
  • Preferred: A working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.

Job Type: Full-time

Through our advanced systems and networks, our Property Management team acquires, rehabs, markets, fills, and manages single-family homes across the country. The scope and scale of these operations make a strong Property Management team an integral part of our success.

Essential Functions:

  • Interact with clients, primarily owners and residents, from the move-in process to the move-out processes and everything in between.
  • Identify appropriate vendors and coordinate service repair work as needed.
  • Maintain accurate and detailed records in Revela, our property management software. This includes invoicing homeowners, collections from residents, payments to trades.
  • Coordinate resident move-out inspections and completion of damages to get the home back to a "market ready" standard.
  • Complete SODA forms in compliance with relevant laws.
  • Reply to homeowner and resident emails to answer questions through our ticketing software.
  • Ability to work a large number of maintenance requests simultaneously

Qualifications:

  • At least two years of experience in a Single Family Rental Property Management role.
  • Strong oral and written communication skills.
  • Above average attention to detail and interpersonal skills.
  • Ability to communicate professionally with customers.
  • Preferred: A working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.

Job Type: Full-time


This role is hybrid, requiring in office work 3 days per week in Southfield, Michigan.
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