Hybrid Healthcare Scheduling Specialist

Companions and Homemakers; Gurnee (IL); Hybride; USD 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

401k

Medical, Vision & Dental Insurance

Paid Time Off

Résumé du poste

HouseWorks, LLC in Illinois is seeking a Scheduling Coordinator who will be the primary contact for clients and caregivers in your region. You will organize timely caregiver assignments and supervise staff to uphold our mission of compassionate, quality home care.

You will collaborate with supervisors, state care managers when applicable, and the recruiting team to maintain accurate records in the EMR, resolve scheduling issues, and promote cost-effective care that meets client needs and budgets.

Qualifications

• 1 year in homecare or healthcare scheduling preferred.
• Strong written and oral communications.
• Ability to work with a diverse range of personalities.

Responsabilités

• Prioritize and assign open client schedules and complete tasks from supervisor.
• Directly manage coordination of new client referrals to ensure timely staffing.
• Coordinate caregiver schedules to promote consistency and control costs within budget.
• Receive, investigate and resolve client scheduling complaints with supervisor support.
• Document interactions in the EMR and keep information up to date.
• Collaborate with state care managers to update client care needs.

Connaissances

Scheduling coordination

Communication skills

EMR systems

Bilingual Spanish

Team collaboration

Outils

EMR software

Email software

Spreadsheet data analysis

Description du poste

HouseWorks, LLC in Illinois is seeking a Scheduling Coordinator who will be the primary contact for clients and caregivers in your region. You will organize timely caregiver assignments and supervise staff to uphold our mission of compassionate, quality home care.

You will collaborate with supervisors, state care managers when applicable, and the recruiting team to maintain accurate records in the EMR, resolve scheduling issues, and promote cost-effective care that meets client needs and budgets.