Hybrid Health Services Coordinator – Pediatrics

Children's Health; Dallas (TX); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Paid Parental Leave

Caregiver Leave

Adoption reimbursement

Surrogacy reimbursement

Holistic benefits program

Job summary

The Health Coordinator at Children's Health facilitates patient continuity of care with the healthcare team, ensuring that care is continuous, comprehensive, and coordinated across the care continuum. The role collaborates with providers and staff to implement ambulatory care management goals and policies.

This onsite/remote hybrid position supports outreach, care planning, and coordination to improve health outcomes for pediatric patients and families, aligning with HIPAA guidelines and

Qualifications

• At least 2 years experience in a healthcare setting.
• At least 4 years experience at a Pediatric/Family Practice or on a Pediatric Med/Surg floor.

Responsibilities

• Outreach to patients to recommend needed services.
• Act as liaison between health services and our community to facilitate patient access to quality service and healthcare delivery.
• Facilitate communication and patient/caregiver empowerment in interactions with healthcare systems.
• Assist patients to improve health outcomes, and to reduce unnecessary ED utilization.
• Regularly coordinate and communicate with Care Team members on all care plan activities, including referrals, transition care planning, and follow-up tracking.
• Review Disease Management Registries to identify patients at assigned clinics with gaps in care which includes but is not limited to pediatric wellness, preventative, chronic illness, and sick visits.
• Notify RN Care Managers, primary care physicians and clinical office staff of issues pertinent to patient care.
• Work directly with assigned clinics to determine outstanding needs and develop rapport with physicians and staff to assure seamless integration of activities with clinic Operations.
• Follow all HIPAA rules and regulations when providing PHI to internal and external providers. This includes but is not limited to the verification of phone and fax numbers, confirmation of appropriate receipt and appropriate identification of person with whom information is being shared.
• Document appropriately in selected tools using correct format, grammar, punctuation and spelling. Communicate and document conversations with internal and external providers. Inform team members of denials and potential denials so appropriate action can be taken.
• Other tasks and assignments as assigned or requested

Skills

Healthcare experience

Education

High School Essential

Job description

The Health Coordinator at Children's Health facilitates patient continuity of care with the healthcare team, ensuring that care is continuous, comprehensive, and coordinated across the care continuum. The role collaborates with providers and staff to implement ambulatory care management goals and policies.

This onsite/remote hybrid position supports outreach, care planning, and coordination to improve health outcomes for pediatric patients and families, aligning with HIPAA guidelines and