Hybrid Family-Centered Pediatric Care Coordinator

Children's Hospital of The King's Daughters; Norfolk (VA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Community Care Coordinator at Children’s Hospital of The King’s Daughters coordinates medical management plans to meet each child’s needs, empowering families toward self-care and independence. You will assess, plan, facilitate, and advocate across disciplines to meet comprehensive health goals in collaboration with families.

Role requires experience in pediatric case management, strong communication, and commitment to equity and family-centered care.

Qualifications

• MSW or RN with pediatric experience; case management background preferred.
• Experience with community-based case management and outreach.

Responsibilities

• Coordinate medical management care plans aligning with patient/family needs.
• Assess medical, developmental, psychosocial, educational, and social determinants of health.
• Develop and maintain family-driven care plans with multidisciplinary teams.
• Coordinate services across health, behavioral health, education, and social services.
• Ensure culturally responsive, trauma-informed care and language-appropriate services.
• Serve as liaison to reduce fragmentation of care and improve service integration.
• Support care transitions across pediatric to adult systems and hospital-to-home.
• Contribute to quality improvement within Title V CYSHCN program.

Skills

Case management

Pediatric social work

Communication skills

Independent work

Bilingual Spanish/English

Education

MSW

RN (BSN preferred)

Tools

Microsoft Office

Electronic Health Records

Database software

Job description

The Community Care Coordinator at Children’s Hospital of The King’s Daughters coordinates medical management plans to meet each child’s needs, empowering families toward self-care and independence. You will assess, plan, facilitate, and advocate across disciplines to meet comprehensive health goals in collaboration with families.

Role requires experience in pediatric case management, strong communication, and commitment to equity and family-centered care.