Hybrid Health & Benefits Client Service Specialist

McGriff; Kennesaw (GA); Hybride; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Generous time off

Tuition reimbursement

Hybrid work model

Charitable contribution match

Stock purchase opportunities

Résumé du poste

Marsh McLennan Agency (MMA) seeks an Employee Health & Benefits Client Service Specialist to support a midsize book of business. The role requires being within driving distance of the Kennesaw, GA office and commuting to the office at least three days a week.

You will process new and renewal business, provide clients with plan information, prepare proposals and presentations, and collaborate with service and production teams to support revenue and retention goals. Hybrid work model offered.

Qualifications

• Proficiency in computer applications such as Microsoft Office Suite.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills (written and verbal).
• Responsive, urgent, and professional attitude.

Responsabilités

• Process new and renewal business within timelines and quality standards, updating information in the client management system.
• Escalate complex issues to the appropriate internal contacts.
• Provide clients with timely information including plan information, rates, contributions, and carrier contacts.
• Set up policy notebooks for delivery to clients and assemble proposals and presentations for meetings.
• Address and resolve client questions and issues.
• Assist in preparing new and renewal proposals, stewardship reports, service plans, comparisons, and creative presentations.
• Support service and production teams in achieving overall agency revenue and retention goals.
• Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, and ID cards.
• Assist clients with claims resolution.
• Participate in company-sponsored seminars, training workshops, and webinars.

Connaissances

Organizational skills

Project management

Communication skills

Client service orientation

Time management

Formation

High school diploma

Outils

Microsoft Office

Description du poste

Marsh McLennan Agency (MMA) seeks an Employee Health & Benefits Client Service Specialist to support a midsize book of business. The role requires being within driving distance of the Kennesaw, GA office and commuting to the office at least three days a week.

You will process new and renewal business, provide clients with plan information, prepare proposals and presentations, and collaborate with service and production teams to support revenue and retention goals. Hybrid work model offered.