Hybrid Health & Benefits Account Manager

ООО «ХАГЕМАЕР ГРУПП»; Florida; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid and flexible work

Charitable contribution match

Stock purchase opportunities

Competitive compensation

Entrepreneurial leadership

Unmatched scalable resources

Committed to core values

Inclusive culture

Job summary

Marsh McLennan Agency (MMA) is seeking an Employee Health & Benefits Account Manager to oversee service and retention for mid-to-large market group benefit accounts. The role involves client inquiries, collaboration with Producers, data gathering for renewals, and ensuring up-to-date electronic files in our document management system.

The candidate will manage annual planning, renewals, and carrier communications while maintaining strong relationships and adherence to compliance timelines.

Qualifications

• High school diploma or equivalent.
• 2+ years of account management experience within an insurance agency and industry experience.
• Proficiency with Microsoft Office Suite, including Excel, Outlook and Word.
• Detail oriented with strong time management and client relations skills; including excellent communication and presentation skills with service orientation, cooperative nature, and tactfulness to resolve client and company problems.

Responsibilities

• Manage annual planning timeline and ensure all client deliverables, including Benefit Guides, are prepared on a timely basis.
• Lead, document and complete renewal implementation calls and paperwork with clients.
• Hold carriers accountable for accuracy, timelines, and service expectations.
• Independently produce accurate and timely materials and consistently audit work product to minimize errors.
• Responsible for maintaining client information on the agency management system.
• Navigate our resources and leverage our carrier partners to advocate for and solve problems for clients, providing a great client experience and support our retention efforts.

Skills

Insurance license 2-15

Account management

MS Office Suite

Communication skills

Time management

Client relations

Education

High school diploma or equivalent

Bachelor's degree or higher

Tools

Employee Navigator

EPIC

BenefitPoint

ImageRight

Job description

Marsh McLennan Agency (MMA) is seeking an Employee Health & Benefits Account Manager to oversee service and retention for mid-to-large market group benefit accounts. The role involves client inquiries, collaboration with Producers, data gathering for renewals, and ensuring up-to-date electronic files in our document management system.

The candidate will manage annual planning, renewals, and carrier communications while maintaining strong relationships and adherence to compliance timelines.