Strategic Health & Benefits Client Lead - Hybrid

Marsh McLennan; Greensboro (NC); Hybrid; USD 63,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement and professional

Flexible Hybrid work – Minimum 3 days

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency (MMA) is seeking a Client Manager on the Employee Health & Benefits team to deliver day-to-day client service, resolve claims, handle billing and eligibility issues, and coordinate with consultants for effective benefit solutions.

The ideal candidate holds a Bachelor’s degree, has knowledge of insurance products, strong MS Office skills, and can work in the U.S. without sponsorship. The role offers a hybrid work model with in-office days and competitive benefits.

Qualifications

• Bachelor’s degree or equivalent work experience
• Working knowledge of insurance products/lines and funding mechanisms
• Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without sponsorship now or in the future

Responsibilities

• Provide day-to-day client service including claim resolution, billing and eligibility issues
• Solves intermediate level issues and keeps consultant aware of escalations
• Directly manages client relationships and deliverables from internal and external resources
• Works within a team to build client benefit packages and participates in carrier negotiations

Skills

Insurance products

MS Office proficiency

US work authorization

Education

Bachelor’s degree or equivalent

Job description

Marsh McLennan Agency (MMA) is seeking a Client Manager on the Employee Health & Benefits team to deliver day-to-day client service, resolve claims, handle billing and eligibility issues, and coordinate with consultants for effective benefit solutions.

The ideal candidate holds a Bachelor’s degree, has knowledge of insurance products, strong MS Office skills, and can work in the U.S. without sponsorship. The role offers a hybrid work model with in-office days and competitive benefits.