Hybrid Health Account Advisor: Onboarding & Retention

BCBSM; Eagan (MN); Hybrid; USD 61,000 - 98,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401k

Paid Time Off (PTO)

Volunteer Paid Time Off (VPTO)

Job summary

Blue Cross and Blue Shield of Minnesota is seeking an Account Advisor to onboard new groups, retain existing business, and resolve service issues for clients, brokers, consultants, and agents. You will coordinate with internal teams to support renewals and enrollment projects, and manage ongoing administration of employer health plans.

In a hybrid work environment, you will build relationships with clients and stakeholders, deliver accurate communications, and support enrollment meetings and

Qualifications

• 2+ years related experience or bachelor's degree in lieu of experience.
• High school diploma or equivalent.
• Overnight travel as required

Responsibilities

• Serve as the primary day-to-day contact for assigned health insurance clients.
• Coordinate across internal teams to support renewals, client projects, and administration.
• Provide sales and administrative support, creating client communications and materials.
• Assist in developing member communications and enrollment meetings.

Skills

Communication skills

Relationship building

Project coordination

CRM tools

Microsoft 365

Education

Bachelor's degree

High school diploma

Associate's degree

Tools

CRM tools

Microsoft 365

Job description

Blue Cross and Blue Shield of Minnesota is seeking an Account Advisor to onboard new groups, retain existing business, and resolve service issues for clients, brokers, consultants, and agents. You will coordinate with internal teams to support renewals and enrollment projects, and manage ongoing administration of employer health plans.

In a hybrid work environment, you will build relationships with clients and stakeholders, deliver accurate communications, and support enrollment meetings and