Senior Health Plan Client Advisor (Hybrid)

BCBSM, Inc.; United States; Hybrid; USD 102,000 - 174,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k

Paid Time Off (PTO)

Volunteer Paid Time Off (VPTO)

And more

Job summary

Blue Cross and Blue Shield of Minnesota is seeking a Senior Account Advisor to retain major and national accounts, lead client relationships, and drive service excellence. This hybrid role supports large employer health plans, collaborates across claims, enrollment, billing, IT, and customer service, and partners with account managers to ensure successful renewals and profitable outcomes.

The role requires 7+ years of sales experience, a Bachelor's degree (Master's preferred), and travel as

Qualifications

• 7+ years of related sales professional experience.
• Bachelor’s degree; in lieu of a degree, an additional two years of relevant experience beyond the qualifications listed above may be accepted.
• Overnight travel as required.
• Preferred Skills & Experience Master's degree in related field.
• Ability to translate complex information into actionable messaging, actively listen to diverse perspectives, and drive alignment across cross‑functional priorities.
• Knowledge of quoting tools or enrollment workflows.
• Proficiency with CRM tools and Microsoft 365.

Responsibilities

• Serve as the primary relationship and service lead for large employer health insurance accounts, building strong client partnerships, ensuring retention, and acting as the customer's advocate.
• Manage account operations, implementations, and ongoing performance, coordinating across claims, enrollment, billing, IT, pharmacy, customer service, and other internal teams.
• Analyze account performance and drive business results, monitoring financials, reporting trends, identifying opportunities for improvement, supporting growth initiatives.
• Lead new account implementations, participate in RFPs and geo access analyses, and coordinate with cross‑functional teams to ensure renewals.

Skills

Sales experience

Relationship management

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Master's degree

Tools

CRM tools

Microsoft 365

Job description

Blue Cross and Blue Shield of Minnesota is seeking a Senior Account Advisor to retain major and national accounts, lead client relationships, and drive service excellence. This hybrid role supports large employer health plans, collaborates across claims, enrollment, billing, IT, and customer service, and partners with account managers to ensure successful renewals and profitable outcomes.

The role requires 7+ years of sales experience, a Bachelor's degree (Master's preferred), and travel as