Hybrid Global Relationship & Growth Strategist

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; New York (NY); Hybrid; USD 165,000 - 235,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Genpact is seeking a Global Relationship Manager to develop and maintain relationships with major sales organizations, build data-driven promotional plans, and lead industry insights for strategic growth. The role emphasizes collaboration with Sales and Operations to win new deals and optimize client value.

The candidate will drive a growth strategy focused on financial results and customer satisfaction, mentor a high-performing team, and promote a culture of trust and transparency across client

Qualifications

• Bachelors in Commerce, Economics or Finance.
• Masters in Business Administration or Business Analytics.
• ITIL Foundation Certificate in IT Service Management - AxelosAxelos

Responsibilities

• Develop and maintain relationships with CPG sales organizations and create effective go-to-market strategies to drive growth.
• Develop data strategies that inform effective promotional planning and execution, ensuring optimal outcomes for clients.
• Lead the development of industry insights capabilities to enhance client value and inform business decisions.
• Collaborate with senior leadership in Sales and Operations to build momentum for new deals and ensure successful deal conversion.
• Project manage the resolution of internal cross-functional client issues, driving timely and effective responses.
• Develop and implement a growth strategy that focuses on both financial gain and customer satisfaction.
• Promote a culture of trust, respect, and transparency within both the team and client relationships.
• Conduct research to identify new market opportunities and customer needs in Deductions recovery, building an efficient recovery process.
• Identify improvement opportunities to optimize processes, reduce costs, and increase client value, fostering an innovative mindset.
• Translate high-level strategies into executable plans that drive business success and customer satisfaction.
• Build and manage collateral requirements for client meetings, coordinating with key teams like Sales, Operations, and Digital.
• Perform SWOT analysis, due diligence, and financial assessments to gauge business impact for potential new clients.
• Foster a transformation mindset, identifying automation and process improvement opportunities to increase operational efficiency.
• Mentor and develop a highly motivated, enthusiastic, and skilled team, driving growth and fostering a culture of continuous improvement.

Skills

Business Consulting

Client Relations

CRM

Global Business Strategies

Sales Forecasting

Supplier Relationship Management

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Genpact is seeking a Global Relationship Manager to develop and maintain relationships with major sales organizations, build data-driven promotional plans, and lead industry insights for strategic growth. The role emphasizes collaboration with Sales and Operations to win new deals and optimize client value.

The candidate will drive a growth strategy focused on financial results and customer satisfaction, mentor a high-performing team, and promote a culture of trust and transparency across client