Hybrid Global Health Project Assistant – Customer Support

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits

Job summary

Brigham and Women's Hospital is seeking a Project Assistant to provide customer service and communications support for the Better Evidence program, helping frontline healthcare practitioners by responding to inquiries and reviewing eligibility for applications.

In a hybrid work setting at 123 Main Street, you will troubleshoot issues, communicate program updates, and collaborate with a multidisciplinary team.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree related field preferred.
• 0-1 year of project support or administrative experience.

Responsibilities

• Respond to inquiries about the program and provide customer service to users.
• Assist with communication campaigns and program messaging.
• Demonstrate sound judgment in handling applications and inquiries.
• Represent Better Evidence professionally with staff, donors, callers, and visitors.
• Provide cross coverage and support other duties as needed.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Tools

Word

Excel

Outlook

Job description

Brigham and Women's Hospital is seeking a Project Assistant to provide customer service and communications support for the Better Evidence program, helping frontline healthcare practitioners by responding to inquiries and reviewing eligibility for applications.

In a hybrid work setting at 123 Main Street, you will troubleshoot issues, communicate program updates, and collaborate with a multidisciplinary team.