Hybrid Health Project Assistant

Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 27,000 - 39,000; Part time

Job summary

The Brigham and Women's Hospital, Inc. in Boston seeks a Project Assistant to support the Better Evidence program, providing frontline customer service and reviewing applications for eligibility.

Under the Senior Project Manager, you will assist with communications, outreach campaigns, and timely responses, while learning global health program operations and how a academic-corporate partnership scales. This hybrid, part‑time role offers exposure to healthcare settings worldwide and opportunities

Qualifications

• High School Diploma or Equivalent required; Associate's Degree related field preferred.
• 0–1 year of project support or administrative experience.
• Exceptional verbal, written, and presentation skills.

Responsibilities

• Respond to inquiries about the program and provide customer service to users presenting questions, feedback, or the need for troubleshooting assistance.
• Assist with communication campaigns, including contacting users with updates and program messaging.
• Demonstrate sound judgment and decision‑making skills related to all applications, inquiries, and customer support communications.
• Represent Better Evidence professionally with staff, guests, donors, callers, and external visitors.
• Perform other related duties and responsibilities as requested; provide cross coverage as needed.

Skills

Customer service

Verbal communication

Written communication

Presentation skills

Teamwork

Microsoft Office

Education

High School Diploma or Equivalent

Associate's Degree in related field

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Brigham and Women's Hospital, Inc. in Boston seeks a Project Assistant to support the Better Evidence program, providing frontline customer service and reviewing applications for eligibility.

Under the Senior Project Manager, you will assist with communications, outreach campaigns, and timely responses, while learning global health program operations and how a academic-corporate partnership scales. This hybrid, part‑time role offers exposure to healthcare settings worldwide and opportunities