Global Health Project Support Specialist

Partner's Healthcare; Somerville (MA); Hybrid; USD 27,000 - 39,000; Part time

Benefits offered by this job

Hybrid work arrangement

Job summary

The Brigham and Women's Hospital, Inc. in Massachusetts is seeking a Project Assistant to provide customer service and communications support for the Better Evidence program, helping frontline healthcare practitioners in low-resource settings.

You will respond to inquiries, review eligibility, and elevate issues when needed. Working under the Senior Project Manager, you will learn about global health programs, participate in communication campaigns, and gain insight into how a digital global

Qualifications

• High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred.
• Project support or administrative experience 0-1 year required.
• Knowledgeable of basic business administrative principles and project management best practices.
• Exceptional verbal, written, and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Ability to work on tight deadlines.
• Knowledge of file management and other administrative procedures.

Responsibilities

• Respond to inquiries about the program and provide customer service to users presenting questions, feedback, or the need for troubleshooting assistance
• Assist with communication campaigns, including contacting users with updates and program messaging
• Demonstrate sound judgment and decision-making skills related to all applications, inquiries, and customer support-related communications
• Represent Better Evidence professionally with staff, guests, donors, callers, and external visitors
• Perform other related duties and responsibilities as requested; provide cross coverage as needed

Skills

Verbal communication

Written communication

Presentation skills

Teamwork

Education

High School Diploma or Equivalent

Associate's Degree Related Field

Tools

Microsoft Word

Excel

Outlook

Job description

The Brigham and Women's Hospital, Inc. in Massachusetts is seeking a Project Assistant to provide customer service and communications support for the Better Evidence program, helping frontline healthcare practitioners in low-resource settings.

You will respond to inquiries, review eligibility, and elevate issues when needed. Working under the Senior Project Manager, you will learn about global health programs, participate in communication campaigns, and gain insight into how a digital global