Hybrid Global Forwarding Account Lead – Growth & Loyalty

Tech Sales Jobs; Charlotte (NC); Híbrido; USD 60.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with 6% company matching

Paid time off

Health benefits

Descripción de la vacante

C.H. Robinson is seeking an Account Manager for Global Forwarding to drive growth, retention, and customer success across a select portfolio. You will build trusted relationships with stakeholders and deliver strategic logistics solutions that optimize global supply chains while expanding business with C.H.

Robinson. The role supports on-site collaboration two days per week with remote work three days per week, enabling balanced teamwork and autonomy.

Formación

• High school diploma or GED required.
• Minimum 2 years of Global Forwarding experience.
• Ability to travel up to 25% domestically/internationally.

Responsabilidades

• Retain, grow, and strategically manage a portfolio of customer accounts.
• Build strong relationships with customer contacts at multiple levels to deepen engagement.
• Lead regular business reviews using analytics, market insights, and performance trends to identify growth opportunities.
• Present strategic solutions that increase customer value, expand services, and support long-term account retention.
• Identify opportunities to further penetrate accounts by positioning C.H. Robinson’s full range of services.
• Partner with pricing, service line, operations, and product teams to develop competitive pricing strategies and customer recommendations.
• Support new business implementation, including account setup, documentation, compliance requirements, and c-codes.
• Manage customer expectations through clear SOPs, KPIs, business processes, and account-specific performance metrics.
• Collaborate cross-functionally to ensure strong execution, service consistency, and alignment with customer goals.
• Contribute to annual account planning, budgeting, and growth strategies that drive measurable business results.

Conocimientos

Global Forwarding experience

Travel readiness

Relationship-building

Educación

High school diploma or GED

Descripción del empleo

C.H. Robinson is seeking an Account Manager for Global Forwarding to drive growth, retention, and customer success across a select portfolio. You will build trusted relationships with stakeholders and deliver strategic logistics solutions that optimize global supply chains while expanding business with C.H.

Robinson. The role supports on-site collaboration two days per week with remote work three days per week, enabling balanced teamwork and autonomy.