Global Logistics Forwarding Specialist

C.H. Robinson; Rolling Meadows (IL); On-site; USD 32,000 - 50,000; Full time

Job summary

C.H. Robinson Worldwide in Rolling Meadows, IL is seeking a Global Forwarding professional to manage international shipments from PO issuance to cargo delivery, applying industry knowledge and critical thinking to adapt processes and resolve challenges.

You will coordinate booking approvals, pre-alerts, governmental filings, delivery execution and invoicing while collaborating with our international team and third‑party agents to deliver excellent customer service.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year of Global Forwarding experience.
• Bachelor’s degree preferred; MS Office proficiency valued.

Responsibilities

• Maintain Operational Excellence: Understand processes, documentation, and terminology in international shipping from PO issuance through cargo delivery.
• Coordinate tasks on shipments to meet all customer SOP requirements: booking approvals, pre-alerts, governmental filings, delivery, invoicing, etc.
• Facilitate Relationships: Collaborate with international team members and third-party agents to ensure efficiency and excellent customer service.
• Build great relationships with customers, respond timely and follow up on issue resolution.
• Provide reporting and documentation support to internal and external customers.
• Participate in customer business reviews.

Skills

Global forwarding knowledge

Customer service

Problem solving

Communication

Detail oriented

Education

High school diploma or GED

Bachelor’s degree

Global Forwarding experience

Tools

Microsoft Office Suite

Job description

C.H. Robinson Worldwide in Rolling Meadows, IL is seeking a Global Forwarding professional to manage international shipments from PO issuance to cargo delivery, applying industry knowledge and critical thinking to adapt processes and resolve challenges.

You will coordinate booking approvals, pre-alerts, governmental filings, delivery execution and invoicing while collaborating with our international team and third‑party agents to deliver excellent customer service.