Hybrid G3 Success Advisor & Workforce Program Developer

Virginia Community College System; Tazewell (VA); On-site; USD 46,000 - 51,000; Full time

Job summary

Southwest Virginia Community College invites qualified applicants to apply for the position of G3 Success Advisor & Program Developer within the Workforce Development and Continuing Education Division. This hybrid role combines student success coaching with employer-based program development to support our mission of preparing a skilled regional workforce.

The G3 Advisor will collaborate with employers to design high-quality, demand-driven workforce training programs while supporting students

Qualifications

• Knowledge of barriers to educational success and a desire to help others reach educational goals.
• Experience working with racially, ethnically, economically and age diverse individuals.
• Strong interpersonal skills to help engage, provide support to, and motivate students.
• Excellent customer service skills, including the ability to effectively follow up and follow through; Effective oral and written communication skills.
• Effective problem-solving skills; Excellent organizational skills.
• Proficient in use of technology, including Microsoft Office, Microsoft Teams, and Google docs; Demonstrated ability to work effectively both independently as well as part of a team.
• Desire to learn and grow as professional needs arise.
• Must be caring, organized, communicative, and flexible.
• Experience in higher education advising, coaching, or student services.
• Familiarity with PeopleSoft, Navigate, or comparable student information systems

Responsibilities

• Support on-campus and virtual recruitment through drop-in advising, information sessions, and referrals.
• Represent SWCC at community events, career fairs, employer showcases, and high school CTE programs.
• Deliver presentations to community groups and workforce partners.
• Collaborate with other division staff, to partner with marketing to develop promotional materials and highlight employer and student success stories.
• Respond promptly to inquiries, qualify leads, and guide prospects through the enrollment and funding process.
• Track conversion metrics and assist in improving recruitment and enrollment workflows

Skills

Student coaching

Employer engagement

Interpersonal skills

Customer service

Oral and written communication

Problem solving

Organizational skills

Tech proficiency

Independent + team work

Willingness to learn

Caring and flexible

Higher education advising

PeopleSoft/Navigate familiarity

Tools

PeopleSoft

Navigate

Microsoft Office

Google Docs

Microsoft Teams

Job description

Southwest Virginia Community College invites qualified applicants to apply for the position of G3 Success Advisor & Program Developer within the Workforce Development and Continuing Education Division. This hybrid role combines student success coaching with employer-based program development to support our mission of preparing a skilled regional workforce.

The G3 Advisor will collaborate with employers to design high-quality, demand-driven workforce training programs while supporting students