Hybrid Program Advisor: Adult Learner Credentialing & Pathways

Graduate Philadelphia, Inc.; Pennsylvania; Híbrido; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

Graduate Philadelphia is seeking a Program Specialist to support a diverse portfolio of advising services for adult learners from pre-enrollment through completion. You will guide learners through credentialing programs, admissions processes, and financial aid options while collaborating with partners and employers.

The role emphasizes relational advising, data-driven program support in Salesforce, and coordination of in-person and virtual events within a hybrid schedule.

Formación

• Associates degree or above required; equivalent certification considered.
• 3–5 years in Higher Education, Counseling, Non-Profit Management, or related field preferred.
• Familiarity with admissions processes, workforce development, and adult learner resources.

Responsabilidades

• Implement program and service strategies per partner agreements.
• Enter, curate and report data from multiple sources.
• Represent Graduate Philadelphia at virtual, hybrid, and in-person events.
• Support programs for designated populations including re-entry and higher ed referrals.
• Conduct outreach and support marketing goals for Graduate Philadelphia.
• Develop relationships with community and professional referrals.
• Coach adult learners in credentialing and degree completion through regular advising.
• Monitor data and report in Salesforce and other systems.
• Provide individualized learning plans including tutoring and study skills.
• Discuss career and educational goals with adult learners.
• Collaborate to deliver robust programming for adult learners.
• Coordinate and host recruitment events.
• Stay updated on higher education and workforce trends.

Conocimientos

Advising

Data reporting

Relationship building

Communication

Bilingual (English/Spanish)

Career coaching

Educación

Associates degree or higher

Herramientas

Salesforce

CRM / Data systems

Descripción del empleo

Graduate Philadelphia is seeking a Program Specialist to support a diverse portfolio of advising services for adult learners from pre-enrollment through completion. You will guide learners through credentialing programs, admissions processes, and financial aid options while collaborating with partners and employers.

The role emphasizes relational advising, data-driven program support in Salesforce, and coordination of in-person and virtual events within a hybrid schedule.