Hybrid Front Desk & Guest Services Coordinator

Default (All-EOS Job Aggregator); Santa Barbara (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical and Prescription coverage

Vision plan

401(k) Plan

Paid time off

Tuition Reimbursement

RV Site Discounts

Job summary

Ocean Mesa Campgrounds on the Central Coast is seeking a Guest Services Coordinator to blend front desk responsibilities with outdoor campground duties. You will greet guests, check in/out, and assist with reservations while communicating notices and updates to guests and management.

The role emphasizes friendly service, basic computer skills, and a professional appearance. A High School Diploma or GED is required; hotel or resort experience is a plus, with competitive hourly pay and benefits.

Qualifications

• High School Diploma or GED is required.
• Administrative experience (preferred).
• Excellent telephone skills.
• Good problem-solving skills.
• Maintain a professional appearance.
• Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite.
• RV resort office or hotel front desk experience is a plus.

Responsibilities

• Greet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager.
• Check guests in and out for their reservations.
• Assist guests with making future reservations both in person and over the phone.
• Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
• Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
• Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property.
• Other duties as assigned.

Skills

Excellent telephone skills

Good problem-solving skills

Maintain a professional appearance

Administrative experience

Front desk experience

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Ocean Mesa Campgrounds on the Central Coast is seeking a Guest Services Coordinator to blend front desk responsibilities with outdoor campground duties. You will greet guests, check in/out, and assist with reservations while communicating notices and updates to guests and management.

The role emphasizes friendly service, basic computer skills, and a professional appearance. A High School Diploma or GED is required; hotel or resort experience is a plus, with competitive hourly pay and benefits.