Front Desk Agent

Cavalier Oceanfront Resort; San Simeon (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life and AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Cavalier Oceanfront Resort is seeking a Front Desk Agent to deliver welcoming, efficient service at the point of guest contact. You will manage check-ins, respond to inquiries, and coordinate with teams to create a smooth guest experience.

Ideal candidates bring a can-do attitude, solid familiarity with hotel systems, and a commitment to hospitality. This on-site role offers daily Pay options and a comprehensive benefits package in a relaxed California setting.

Qualifications

• High school diploma or equivalent required; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, efficient guest check-in/out and information.
• Communicate clearly with guests and team to keep operations flowing smoothly.
• Think quickly to handle issues and turn challenges into positive guest experiences.
• Multitask across reservations, check-ins/outs, and financial details to stay organized.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Cavalier Oceanfront Resort sits on a scenic bluff overlooking the Pacific, offering employees a stunning Central Coast setting to work in every day. The property is located along iconic Highway 1 near Hearst Castle, local beaches, the Elephant Seal rookery, and the charming village of Cambria. With 90 guest rooms and a relaxed coastal atmosphere, the resort provides a welcoming environment for both travelers and team members who enjoy ocean views and a laid‑back California vibe.

Application deadline for Colorado positions: