Hybrid Freight Forwarding Agent II: Carrier Ops

Watchpoint Logistics, Inc.; Burlingame (CA); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401k + 4% Company Match

Vacation, Sick Pay + Holidays

Employee Assistance Program

Monthly Team Lunches

Wellness Program

Job summary

Watchpoint Logistics, Inc. is seeking a Logistics Administrator to manage daily freight shipments, assign carriers, and maintain shipment records. The role requires proactive communication with carriers and customers and ensuring accurate documentation throughout the process.

The position is hybrid, based in Burlingame, CA, with an expectation to commute to the office three days a week. Candidates should have a high school diploma and at least one year in domestic freight forwarding.

Qualifications

• High school diploma plus related freight forwarding exposure preferred.
• Must be proficient with computer systems (MS Office, TMS).
• Strong communication and collaboration skills are essential.
• Ability to manage multiple shipments and priorities with attention to detail.

Responsibilities

• Monitor shipments from pickup through delivery with timely milestone updates.
• Track and trace shipments, identify service issues, and communicate status to stakeholders.
• Procure qualified carriers for routine shipments while meeting service and profitability goals.
• Enter and maintain shipment records and documentation in the TMS and CRM systems.
• Support customer service with shipment status inquiries and updates.

Skills

Communication

Time management

Problem solving

Education

High school diploma

Tools

TMS

CRM

MS Office

Job description

Watchpoint Logistics, Inc. is seeking a Logistics Administrator to manage daily freight shipments, assign carriers, and maintain shipment records. The role requires proactive communication with carriers and customers and ensuring accurate documentation throughout the process.

The position is hybrid, based in Burlingame, CA, with an expectation to commute to the office three days a week. Candidates should have a high school diploma and at least one year in domestic freight forwarding.