Hybrid Financial Systems Support Specialist

Colorado Judicial Branch; Denver (CO); Hybrid; USD 60,000 - 87,000; Full time

Job summary

The Colorado Judicial Branch is seeking an entry to mid-level IT support professional to assist with technical support for the Financial Services Division. The role emphasizes learning system support, responding to user requests, and training staff on departmental software such as Ivalua, EUNA, and DocuSign.

The position is hybrid, requiring in-office attendance for meetings and training as needed, with a focus on customer service, system maintenance, and collaboration with vendors and internal

Qualifications

• Bachelor’s degree in computer science or related field plus one year of professional IT support experience OR at least five years of IT support experience.

Responsibilities

• Provides first-tier support for departmental systems and troubleshooting.
• Monitors incidents and service requests; communicates status to stakeholders.
• Maintains user accounts and training materials; assists with reports and queries.

Education

Bachelor's degree in computer science or related field

Five (5) years of professional computer/IT technical support experience

Job description

The Colorado Judicial Branch is seeking an entry to mid-level IT support professional to assist with technical support for the Financial Services Division. The role emphasizes learning system support, responding to user requests, and training staff on departmental software such as Ivalua, EUNA, and DocuSign.

The position is hybrid, requiring in-office attendance for meetings and training as needed, with a focus on customer service, system maintenance, and collaboration with vendors and internal