Hybrid Financial Aid Advisor – Enrollment Support

University of Cincinnati; Cincinnati (OH); Hybrid; USD 39,000 - 52,000; Full time

Job summary

University of Cincinnati is seeking a Financial Aid Advisor I to support administration of federal, state, and institutional financial aid programs. This entry-level role processes student records, reviews eligibility, and helps students through the aid process while collaborating with campus partners in a hybrid work setting.

The role emphasizes accurate documentation, timely responses to inquiries, and ongoing learning of financial aid regulations and university procedures, with an eye toward

Qualifications

• Obtain at least 1FAAC within 1 year upon hire.
• Three (3) to six (6) months experience in advising in scholarships and financial aid or related field.

Responsibilities

• Process financial aid applications and student records in accordance with federal, state, institutional, and university policies.
• Perform specialized processing activities related to assigned program areas such as institutional, state, or federal student loans or grant programs.
• Review student records to determine eligibility for financial aid and identify missing or incomplete information.
• Communicate with students regarding financial aid requirements, eligibility, and next steps through written and verbal communication.
• Respond to routine financial aid questions and provide guidance on university processes and procedures.
• Collaborate with colleagues and campus partners to resolve student issues and support efficient processing.
• Participate in professional development opportunities to build knowledge of financial aid regulations and university systems.
• Support office initiatives, peak processing periods, and special projects as assigned.

Education

Bachelor’s Degree

Job description

University of Cincinnati is seeking a Financial Aid Advisor I to support administration of federal, state, and institutional financial aid programs. This entry-level role processes student records, reviews eligibility, and helps students through the aid process while collaborating with campus partners in a hybrid work setting.

The role emphasizes accurate documentation, timely responses to inquiries, and ongoing learning of financial aid regulations and university procedures, with an eye toward