Financial Aid Advisor, Enrollment Management

University of Cincinnati; Cincinnati (OH); Hybrid; USD 39,000 - 52,000; Full time

Job summary

University of Cincinnati is seeking a Financial Aid Advisor I to support administration of federal, state, and institutional financial aid programs. This entry-level role processes student records, reviews eligibility, and helps students through the aid process while collaborating with campus partners in a hybrid work setting.

The role emphasizes accurate documentation, timely responses to inquiries, and ongoing learning of financial aid regulations and university procedures, with an eye toward

Qualifications

• Obtain at least 1FAAC within 1 year upon hire.
• Three (3) to six (6) months experience in advising in scholarships and financial aid or related field.

Responsibilities

• Process financial aid applications and student records in accordance with federal, state, institutional, and university policies.
• Perform specialized processing activities related to assigned program areas such as institutional, state, or federal student loans or grant programs.
• Review student records to determine eligibility for financial aid and identify missing or incomplete information.
• Communicate with students regarding financial aid requirements, eligibility, and next steps through written and verbal communication.
• Respond to routine financial aid questions and provide guidance on university processes and procedures.
• Collaborate with colleagues and campus partners to resolve student issues and support efficient processing.
• Participate in professional development opportunities to build knowledge of financial aid regulations and university systems.
• Support office initiatives, peak processing periods, and special projects as assigned.

Education

Bachelor’s Degree

Job description

Financial Aid Advisor, Enrollment Management Job Description Job Title: Financial Aid Advisor, Enrollment Management Posting Start Date: 9/4/26 Work Arrangement: Hybrid

Current UC employees must apply internally via SuccessFactors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country.” UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu .

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

The Financial Aid Advisor I supports the administration of federal, state, and institutional financial aid programs by processing student financial aid records and assisting students throughout the financial aid process. This entry-level position works as part of a specialized processing team, supporting either student loans or grant programs while learning financial aid regulations, university policies, and operational procedures.

The Financial Aid Advisor I reviews student records, processes financial aid transactions, maintains accurate documentation, and assists with resolving routine financial aid issues. This position collaborates with campus partners to ensure timely and accurate delivery of financial aid while providing quality customer service to students and families.

Essential Functions

• Process financial aid applications and student records in accordance with federal, state, institutional, and university policies.
• Perform specialized processing activities related to assigned program areas such as institutional, state, or federal student loans or grant programs.
• Review student records to determine eligibility for financial aid and identify missing or incomplete information.
• Communicate with students regarding financial aid requirements, eligibility, and next steps through written and verbal communication.
• Respond to routine financial aid questions and provide guidance on university processes and procedures.
• Collaborate with colleagues and campus partners to resolve student issues and support efficient processing.
• Participate in professional development opportunities to build knowledge of financial aid regulations and university systems.
• Support office initiatives, peak processing periods, and special projects as assigned.

Minimum Requirements

• Obtain at least 1FAAC within 1 year upon hire

Required Education

• Bachelor’s Degree
• Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

• Three (3) to six (6) months experience in advising in scholarships and financial aid or related field.
• Experience as an intern or student employee is acceptable .

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information:$45,500 commensurate with the candidate's experience.

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary up to $45,500 commensurate with the candidate's experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page .

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

University of Cincinnati | 2600 Clifton Ave. | Cincinnati, OH 45221 | ph: 513-556-6000