Hybrid Financial Aid Advisor — Student Financing Help

University of Colorado; Aurora (CO); Hybrid; USD 52,000 - 66,000; Full time

Job summary

University of Colorado is seeking an Intermediate Financial Aid Advisor to guide health professions students and families through funding options. The role involves advising via in‑person, virtual, phone, and email interactions, and supporting enrollment services with processing tasks and outreach activities.

The position emphasizes strong communication, attention to detail, and the ability to work in a fast‑paced, student‑focused environment.

Qualifications

• Bachelor’s degree from an accredited institution.
• One year of professional level experience in financial aid, admissions, advising and/or Scholarships office or related field.
• Experience serving diverse student populations and communicating complex policies clearly.

Responsibilities

• Conduct advising sessions in person, virtually, by phone, or email.
• Provide guidance on FAFSA, verification, SAP, cost of attendance, loans, and aid options.
• Respond to student inquiries within service‑level expectations.
• Maintain empathetic, accurate communication using team‑approved messaging.
• Review verification documents and process appeals per training and delegation.
• Deliver financial literacy presentations and support outreach activities.
• Support College of Nursing communications and follow‑up tasks as needed.

Skills

Communication

Attention to detail

Customer service

Public speaking

Time management

Education

Bachelor’s degree

Job description

University of Colorado is seeking an Intermediate Financial Aid Advisor to guide health professions students and families through funding options. The role involves advising via in‑person, virtual, phone, and email interactions, and supporting enrollment services with processing tasks and outreach activities.

The position emphasizes strong communication, attention to detail, and the ability to work in a fast‑paced, student‑focused environment.