Hybrid Field Service Technician — Packaging & Labeling

Packaging Systems Integration, Inc.; High Point (NC); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Packaging Systems Integration, Inc. is seeking a full-time Field Service Technician for a hybrid role based in High Point, NC.

You will install, start up, and configure labeling and packaging equipment at customer sites, ensuring safe, efficient operation and minimal downtime. Responsibilities include preventive and corrective maintenance, troubleshooting electrical, mechanical, and software issues, training customer personnel, and coordinating with engineering and sales for improvements.

Qualifications

• Experience in field service or industrial equipment preferred.
• Ability to read schematics, manuals, and engineering drawings.
• Proficiency with basic hand tools, test equipment, and safety practices.
• Strong customer service and communication skills.
• Willingness to travel regionally to customer sites.

Responsibilities

• Install, start up, and configure labeling and packaging equipment at customer sites.
• Perform preventive and corrective maintenance to ensure safe operation.
• Troubleshoot mechanical, electrical, and software issues on equipment.
• Document service activities and parts usage accurately.
• Train customer personnel on proper equipment operation.
• Coordinate with engineering and sales for system improvements and remote diagnostics.

Skills

Mechanical aptitude

Electrical aptitude

Troubleshooting automation

Reading schematics

Hand tools & safety

Customer service

Independent field work

Driver's license & travel

Remote support basics

Documentation skills

Education

Technical certificate or associate degree in electronics / mechatronics / industrial maintenance

Tools

Remote support software

Test equipment

Job description

Packaging Systems Integration, Inc. is seeking a full-time Field Service Technician for a hybrid role based in High Point, NC.

You will install, start up, and configure labeling and packaging equipment at customer sites, ensuring safe, efficient operation and minimal downtime. Responsibilities include preventive and corrective maintenance, troubleshooting electrical, mechanical, and software issues, training customer personnel, and coordinating with engineering and sales for improvements.