UK Field Product Engineer: Shape Identity Solutions

Persona; London (KY); Presencial; USD 56.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Dental insurance

6% employer pension contribution

Unlimited PTO

Monthly wellness stipend

Professional development stipend

Co-working stipend

Descripción de la vacante

Persona’s first Field Product Engineer in the UK will help customers turn identity challenges into practical solutions, working with Solutions Engineering, Sales and Customer Success through the entire customer journey.

This early-career role focuses on learning the platform, configuring solutions, supporting demos, and helping customers get started, with mentorship and real customer engagements to grow skills and confidence.

Formación

• Early in career; 0–1 years of professional experience, with no full-time requirement.
• Interested in how software works; explored APIs, web development, scripting or data querying.

Responsabilidades

• Build expertise in Persona’s product, verification tools and APIs.
• Configure, test and refine solutions for customer needs with guidance from teammates.
• Support demos and proofs of concept with Sales and Solutions Engineering.
• Assist customers in onboarding and getting started on the platform.
• Reproduce issues and explore solutions with the team for complex problems.
• Create documentation, guides and examples for customers and teammates.
• Share customer feedback with Product and Engineering to improve the platform.
• Contribute to the UK team by helping develop resources and ways of working.

Conocimientos

Technical curiosity

Clear communication

Customer empathy

Travel willingness

Growth mindset

Problem solving

Team collaboration

Herramientas

API experience

Python

JavaScript

SQL

Ruby

Descripción del empleo

Persona’s first Field Product Engineer in the UK will help customers turn identity challenges into practical solutions, working with Solutions Engineering, Sales and Customer Success through the entire customer journey.

This early-career role focuses on learning the platform, configuring solutions, supporting demos, and helping customers get started, with mentorship and real customer engagements to grow skills and confidence.