Field Product Engineer (Summer 2027)

Persona; United States; Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional Development

Catered meals

Wellness benefit

401(k)

Unlimited time off

Parental benefits

Mental health

Health and wellness

Bevsday

Family planning

Descripción de la vacante

Persona is seeking a Field Product Engineer in the United States to bridge technical and customer-facing work. You will build strong customer relationships, translate business needs into technical designs, and guide deployments from design to iteration.

This role emphasizes hands-on problem solving, collaboration with product and engineering, and ongoing optimization of verification workflows. You will partner with customers to understand requirements, advise on trade-offs, and ensure successful

Formación

• 1-3 years of experience in a technical role (e.g., Software Engineer, Solutions Engineer).
• Demonstrated ability to translate customer needs into technical solutions.
• Experience communicating complex concepts to diverse audiences.

Responsabilidades

• Partner directly with customers to understand goals and constraints, and design solutions using Persona’s platform.
• Guide customers through technical decisions and trade-offs during deployment.
• Own end-to-end delivery: design, configuration, integration, QA, deployment, and iteration.
• Collaborate with product and engineering to resolve blockers and provide actionable feedback.

Conocimientos

Curiosity

Growth mindset

Empathy

Verbal & written communication

Interpersonal skills

1-3 yrs exp

Educación

Bachelor’s degree in technical discipline

Descripción del empleo

• Are you a software engineer ready to step out from behind the code and make a direct impact by building lasting relationships with customers?


• As a Field Product Engineer, you’ll have the opportunity to leverage your technical background to address complex business and technical challenges


• In this role, you’ll develop both business and customer-facing acumen while working directly with team members to deliver impactful solutions


• Beyond providing day-to-day support, you’ll work closely with product and engineering teams, acting as a vital bridge between technical and customer-facing functions


• If you’re excited about using your technical skills to drive business growth and make a direct impact, this position is perfect for you


• Partner directly with customers to understand their goals, technical requirements, and operational constraints to design and implement solutions using Persona’s platform, guiding customers through technical decisions and trade-offs


• Own end-to-end delivery, including solution design, configuration and integration, quality assurance, deployment, and iteration


• Support implementations and ongoing optimization including helping customers launch and improve verification experiences and workflows, coordinating requirements, testing, milestones, and follow-through with technical partners


• Investigate, explain, and collaborate on complex technical issues with Product and Engineering to resolve customer blockers, clearly explain business impact, and identify actionable product feedback, reusable solutions, and better documentation

Benefits

• Professional Development


• Catered meals


• Wellness benefit


• 401(k)


• Unlimited time off


• Parental benefits


• Mental health


• Health and wellness


• Bevsday (free drink on Wednesday)


• Family planning

Requirements

• Curiosity: You have a passion for learning and embracing new challenges in an ever changing environment


• A growth mindset: You have a demonstrated love for learning and adaptability to ambiguity. You are eager to give and receive constructive and positive feedback, fostering a collaborative and supportive environment. You have a passion for learning and embracing new challenges


• Empathy: You can understand and manage the needs of others, and build an environment where others feel understood


• Outstanding verbal and written communication skills: You can effectively convey complex concepts to different audiences


• Strong interpersonal skills: You have a genuine desire to provide exceptional customer experiences and contribute to a customer’s success


• Someone looking to level up their career alongside some of the brightest minds in the industry


• Someone with 1-3 years of experience in a technical role (e.g., Software Engineer, Solutions Engineer, etc) looking to build lasting relationships with customers


• Someone curious to learn the ins and outs of a highly technical product


• Someone with a Bachelor’s degree in a technical discipline or equivalent experience