Hybrid Enterprise Technical Writer — AI-Driven Docs

NetApp; Boulder (CO); Hybrid; USD 129,000 - 193,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Paid time off

Job summary

NetApp seeks a senior technical writer to transform complex data infrastructure concepts into accessible, enterprise-grade documentation. You will work across engineering, product, and support teams to ensure accuracy, consistency, and clarity.

You’ll help define content standards and AI-enabled workflows that improve how information is created, reviewed, and delivered to customers and teams. The role requires 8+ years in technical writing, a strong ability to mentor others, and experience with

Qualifications

• Create accurate, enterprise-grade technical content.
• Collaborate with engineering, product, support, and UX teams.
• Develop content standards and AI-enabled workflows.
• Research technologies to keep content accurate and relevant.
• Lead documentation initiatives and mentor contributors.

Responsibilities

• Develop complete, easy-to-use documentation for enterprise hardware and software.
• Collaborate with engineering, product, support, and UX to ensure accuracy.
• Refine standards and AI-assisted content workflows.
• Study complex tech and user needs to keep content relevant.
• Lead projects from planning to delivery and mentor writers.

Skills

Technical writing

Content strategy

Information architecture

Leadership

Stakeholder influence

AI-assisted tools

Mentoring

Education

Bachelor's degree in Technical Communication, English, Computer Science, Information Science, Engineering, or related field

Tools

GitHub

Docs-as-code

Markdown

AsciiDoc

Job description

NetApp seeks a senior technical writer to transform complex data infrastructure concepts into accessible, enterprise-grade documentation. You will work across engineering, product, and support teams to ensure accuracy, consistency, and clarity.

You’ll help define content standards and AI-enabled workflows that improve how information is created, reviewed, and delivered to customers and teams. The role requires 8+ years in technical writing, a strong ability to mentor others, and experience with