Hybrid Enterprise Implementation & Success Leader

Benji; Chicago (IL); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Equity package

Medical benefits

Unlimited vacation

Job summary

Benji is seeking an Implementation & Success Manager in the Chicago area for a hybrid role. You will oversee onboarding, implementation, and adoption, and manage strategic relationships with enterprise partners to grow platform usage.

You will collaborate with product, sales, engineering, and support to ensure customer satisfaction, retention and growth. Responsibilities include leading deployments, designing roadmaps, driving adoption of new features, and expanding accounts with new

Qualifications

• 5+ years in a client-facing role leading software implementation, customer success, or program management.

Responsibilities

• Lead end-to-end enterprise deployments with configuration, data mapping and integrations.
• Own launch plan from kickoff to go-live and UAT.

Skills

Client-facing

API integrations

Cross-functional

Change management

Problem solving

Customer focus

Job description

Benji is seeking an Implementation & Success Manager in the Chicago area for a hybrid role. You will oversee onboarding, implementation, and adoption, and manage strategic relationships with enterprise partners to grow platform usage.

You will collaborate with product, sales, engineering, and support to ensure customer satisfaction, retention and growth. Responsibilities include leading deployments, designing roadmaps, driving adoption of new features, and expanding accounts with new