Hybrid Energy Transition Success Coordinator & Analyst

Eaton Group

Asheville (NC)

Hybrid

USD 97,000 - 143,000

Full time

3 days ago

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Job summary

Eaton’s Energy Transition Customer Success team seeks a Customer Success Coordinator & Analyst to coordinate projects from order entry to completion, tracking lead times, pipeline, backlog, and project performance.

You will work cross-functionally with customers, sales, project management, supply chain, logistics, and service partners to ensure site readiness, aligned schedules, identified risks, and on-time delivery.

Qualifications

Bachelor’s degree from an accredited institution.
Minimum of 5 years of experience in project coordination, business or operations analysis, customer service, order management, supply chain, field service coordination, or related function.
No immigration sponsorship or relocation offered; candidates must reside within the required geographic radius.

Responsibilities

Coordinate commissioning activities from order entry through project completion, including intake, site-readiness validation, scheduling, status tracking, issue resolution, and closeout.
Maintain clear communication with stakeholders across customers, sales, project management, logistics, and service partners.
Ensure documentation, site-readiness data, and lead times are complete and timely.
Monitor lead times, pipeline, backlog, and order execution; develop actionable insights and concise summaries for leadership.
Lead cross-functional meetings, document owners and due dates, and drive resolution of scheduling or readiness gaps.