Hybrid Project Coordinator: Customer Delivery & Success

Schneider Electric North America; Boston (MA); Hybrid; USD 68,000 - 102,000; Full time

Job summary

Schneider Electric North America in the United States is seeking a Project Coordinator to bridge customers and innovative solutions. This hybrid role offers exposure to pre-delivery coordination, governance, and delivery execution across complex projects.

You will collaborate with stakeholders, monitor orders, and support customer inquiries to ensure on-time, on-budget project delivery. The role emphasizes strong communication, problem solving, and a customer-oriented mindset.

Qualifications

• BA degree in Business or Technical field.
• Strong technical aptitude with ability to learn new products quickly.
• Excellent customer service with strong communication and problem-solving skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of contact center systems and customer service tools.
• Proven track record of contributing to team success and continuous improvement.
• Authorized to work in the United States on a full-time basis; no immigration sponsorship.

Responsibilities

• Pre-Delivery Coordination: communicate with stakeholders and define scheduling needs; plan services.
• Project Governance: monitor open orders and elevate risks using OMS.
• Delivery Execution: ensure deliveries meet service levels and site needs.
• Customer Service: respond to inquiries and close projects to customer satisfaction.

Skills

Project Management

Communication

Customer Orientation

Operational Efficiency

Prioritization

Digital Literacy

Analytical Thinking

Budgeting

Education

BA degree in Business or Technical field

Job description

Schneider Electric North America in the United States is seeking a Project Coordinator to bridge customers and innovative solutions. This hybrid role offers exposure to pre-delivery coordination, governance, and delivery execution across complex projects.

You will collaborate with stakeholders, monitor orders, and support customer inquiries to ensure on-time, on-budget project delivery. The role emphasizes strong communication, problem solving, and a customer-oriented mindset.