Hybrid Energy Assistance Navigator for Families

Metropolitan-Family-Service; Gresham (OR); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Metropolitan Family Service in Multnomah County seeks an Energy Assistance Program Coordinator to lead outreach, enrollment, and case management for families seeking energy help. Working with partners, the coordinator will implement new systems and prioritize households with young children and disability needs.

The role requires collaboration with SUN Site Managers, 211 Info, and community partners, strong data practices, and compassionate service delivery.

Qualifications

• BA/BS required; MSW/MA preferred.
• Minimum 2 years in social services or related fields.
• Bilingual abilities (Spanish preferred) and culturally inclusive approaches.

Responsibilities

• Develop outreach strategies and promote energy assistance; conduct intake.
• Screen eligibility and document income per OHCS manual; inform applicants.
• Manage client files, service plans and case notes; ensure timely submissions.
• Collaborate with Multnomah County, SUN sites, and partners; attend meetings.
• Ensure data accuracy, compliance, and equitable service delivery.

Skills

Outreach experience

Case management

Bilingual (Spanish preferred)

Strong communication skills

Time management

Education

BA/BS in public service, recreation or human services

MSW or MA preferred

Tools

MS Office / Word, Excel

G Suite

Database programs

Job description

Metropolitan Family Service in Multnomah County seeks an Energy Assistance Program Coordinator to lead outreach, enrollment, and case management for families seeking energy help. Working with partners, the coordinator will implement new systems and prioritize households with young children and disability needs.

The role requires collaboration with SUN Site Managers, 211 Info, and community partners, strong data practices, and compassionate service delivery.