Hybrid-Eligible Online Student Success Coach

The University of Alabama; Tuscaloosa (AL); Hybrid; USD 40,000 - 49,000; Full time

Job summary

The University of Alabama Online is seeking a Student Success Coach to support undergraduate and graduate online students throughout the academic year. The role focuses on academic and college coaching, developing processes to improve retention, and coordinating with staff to enhance the online learning experience.

Responsibilities include managing communications with assigned student populations, maintaining coaching records, and creating engagement opportunities and resource workshops.

Qualifications

• Bachelor's degree or higher.
• Excellent verbal and written communication skills.
• Proficiency using technology.
• Ability to relate with adult students across the lifespan.
• Strong organizational and project management skills.
• Ability to work independently and in a group.
• Creative and proactive.
• Ability to handle multiple tasks with various deadlines and manage confidential information.

Responsibilities

• Support students with academic and college coaching throughout the academic year.
• Develop systems to address student success and retention.
• Facilitate individual and/or group communications with assigned student populations.
• Collaborate with UA Online staff to support online learners.
• Maintain coaching records and data.
• Promote programs, services, and activities to online students.

Education

Bachelor's degree or higher

Job description

The University of Alabama Online is seeking a Student Success Coach to support undergraduate and graduate online students throughout the academic year. The role focuses on academic and college coaching, developing processes to improve retention, and coordinating with staff to enhance the online learning experience.

Responsibilities include managing communications with assigned student populations, maintaining coaching records, and creating engagement opportunities and resource workshops.