Hybrid Donor Support Specialist — Flexible Schedule & Impact

Saving Sight; Kansas City (MO); Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Comprehensive benefits

Paid wellness breaks

Job summary

Saving Sight is seeking a Donor Support Specialist in Kansas City, MO, offering a Hybrid schedule with in-office days required. The role supports families during one of life’s most challenging moments and coordinates with medical staff to determine donor suitability and arrange recovery logistics.

You will balance empathy with critical thinking while navigating time-sensitive decisions, working with funeral homes and hospitals to dispatch Recovery Technicians as needed.

Qualifications

• Experience in customer service, healthcare, social work, or related fields.

Responsibilities

• Speak with donor families experiencing grief and guide through the donation process.
• Review donor medical records, complete questionnaires, and communicate with medical staff to determine donor suitability.
• Coordinate with funeral homes, medical examiner offices, and hospitals to dispatch Recovery Technicians to donor locations.
• Analyze complex situations, make informed decisions, and adapt as information becomes available.
• Work independently and as a team to make critical decisions and solve problems related to donation criteria.

Skills

Empathy

Communication

Critical thinking

Time management

Job description

Saving Sight is seeking a Donor Support Specialist in Kansas City, MO, offering a Hybrid schedule with in-office days required. The role supports families during one of life’s most challenging moments and coordinates with medical staff to determine donor suitability and arrange recovery logistics.

You will balance empathy with critical thinking while navigating time-sensitive decisions, working with funeral homes and hospitals to dispatch Recovery Technicians as needed.