Hybrid Donor Operations & Data Coordinator

Institute for Justice; Arlington (VA); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid schedule

Health/dental/vision insurance (IJ)

401(k) with employer match

Paid time off

HSA employer contributions

Casual dress code

Job summary

Institute for Justice is seeking a Membership Assistant to oversee donations and donor communications, ensuring accurate gift entry and timely acknowledgments. The role emphasizes data integrity, CRM stewardship, and collaboration with Finance and Development on donor initiatives.

The ideal candidate brings attention to detail, multitasking ability, and a proactive approach to improving processes within a hybrid work environment.

Qualifications

• 0-2 years of experience working in a professional office setting.
• Excellent attention to detail.
• Proven ability to prioritize and manage multiple projects and deadlines.
• Ability to communicate effectively with donors and team members.
• Ability to manage confidential information with discretion.
• Entrepreneurial spirit and enthusiasm for improving processes.
• Proficiency with Microsoft Office tools (particularly Word and Excel).
• A commitment to producing error-free work.
• Salesforce or similar CRM experience.
• Gift processing or nonprofit experience.

Responsibilities

• Process and acknowledge donations daily, personalizing where appropriate to increase the donors’ connection to IJ
• Troubleshoot incomplete or declined donation attempts to help facilitate donor support
• Contribute to monthly reconciliation efforts between Finance and Development to ensure accurate gift entry
• Draft and send responses to donor inquiries
• Help produce and manage various in-house donor mailings or donor cultivation projects
• Process incoming mail each day, routing gifts, estate notifications, and other correspondence to the appropriate team members
• Maintain clean data in our CRM and support efforts to optimize processes

Skills

Attention to detail

Donor communication

Project management

Confidential information handling

Entrepreneurial spirit

MS Office

Error-free work

Office experience

Tools

Salesforce

Job description

Institute for Justice is seeking a Membership Assistant to oversee donations and donor communications, ensuring accurate gift entry and timely acknowledgments. The role emphasizes data integrity, CRM stewardship, and collaboration with Finance and Development on donor initiatives.

The ideal candidate brings attention to detail, multitasking ability, and a proactive approach to improving processes within a hybrid work environment.