Donor Relations Associate (Hybrid, Flexible Hours)

Institute for Justice; Arlington (VA); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid work schedule

Flexible core hours 10am–4pm

Health, dental, and vision insurance (

Short-Term Disability Insurance

Long-Term Disability Insurance

Life insurance

HSA employer contributions

401(k) with employer matches

Casual dress code with casual Fridays

Generous PTO with sick, vacation, and浮

Job summary

The Institute for Justice is a national public interest law firm that protects private property rights, economic liberty, and free speech. This entry-level position supports cultivation and stewardship of IJ’s supporters by processing donations of $1,000 and up, producing acknowledgement letters, and personalizing major gifts when needed.

You will keep donor records clean, respond to donor inquiries by phone and email, and help with mass emails, travel planning, and in-house mailings for IJ’s

Qualifications

• 0–2 years of experience in a professional office setting.
• Strong attention to detail and a commitment to error-free work.
• Comfort communicating with donors by phone and email in a professional, warm, and accurate manner.
• Ability to write clear, concise, and personalized correspondence.
• Proven ability to manage multiple tasks and deadlines, including during periods of high donation volume.
• Interpersonal skills and ability to work with different teams.
• Ability to handle confidential donor and financial information with discretion.
• Proficiency with Microsoft Office tools (Word and Excel) and Outlook.

Responsibilities

• Process and acknowledge all donations of $1,000 and up, including gift entry, letters of acknowledgment, and routing for review/signature.
• Personalize acknowledgments for major gifts to reflect donor interests and relationship with IJ.
• Ensure donor records are coded accurately based on latest giving and communication preferences.
• Manage Development’s primary mass email inbox and draft timely replies to donor questions.
• Support IJ’s major gifts program through data hygiene, travel planning for donor meetings, and donor events.
• Coordinate in-house magazine and appeal mailings front to back, including segmenting and mailing.

Skills

0-2 years experience

Attention to detail

Donor communication

Personalized correspondence

Multitasking

Discretion with confidential data

Microsoft Office

Team collaboration

Problem solving

Phone and email etiquette

Tools

Salesforce

Outlook

Word

Excel

Job description

The Institute for Justice is a national public interest law firm that protects private property rights, economic liberty, and free speech. This entry-level position supports cultivation and stewardship of IJ’s supporters by processing donations of $1,000 and up, producing acknowledgement letters, and personalizing major gifts when needed.

You will keep donor records clean, respond to donor inquiries by phone and email, and help with mass emails, travel planning, and in-house mailings for IJ’s