Hybrid Donor Engagement Manager - Stewardship & Growth

Ideastream Public Media; Cleveland (OH); Hybrid; USD 55,000 - 59,000; Full time

Benefits offered by this job

Medical coverage

403(b) employer match

Hybrid work schedules

Paid time off

Parking subsidy

Lunch delivery service subsidy

Job summary

Ideastream Public Media, based in Cleveland, seeks a Donor Engagement Manager to enhance donor experience and retention. You will manage a portfolio of 500–700 mid-level donors, craft personalized touchpoints, and work with the Individual Giving team to meet fundraising goals.

The role requires strong communication, donor relations expertise, and willingness to work evenings/weekends. A Bachelor’s degree and 3 years in development or related fields are preferred.

Qualifications

• Bachelor’s degree in Business, Communications, Public Relations, or related field.
• Three years in development, donor relations, membership, events, or a similar role.
• Ability to work evenings and weekends.

Responsibilities

• Cultivate and steward donors to increase engagement and retention.
• Manage a pool of 500–700 mid-level donors in a tiered portfolio.
• Create personalized touchpoints based on donors’ interests and giving history.
• Collaborate with Philanthropy Directors to transition donors to deeper engagement.

Skills

Donor relations

CRM proficiency

Communication skills

Education

Bachelor's degree

Tools

CRM databases

Job description

Ideastream Public Media, based in Cleveland, seeks a Donor Engagement Manager to enhance donor experience and retention. You will manage a portfolio of 500–700 mid-level donors, craft personalized touchpoints, and work with the Individual Giving team to meet fundraising goals.

The role requires strong communication, donor relations expertise, and willingness to work evenings/weekends. A Bachelor’s degree and 3 years in development or related fields are preferred.