Donor Engagement & Stewardship Specialist (Hybrid)

ADP, Inc.; Tampa (FL); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Florida Family First Inc. in Tampa, FL is seeking a Donor Relations Specialist to grow donor engagement and steward a base-level donor portfolio.

You will cultivate relationships, execute donor appeals, and collaborate with the development team to move supporters toward increased generosity. This role reports to the director of development and offers a collaborative nonprofit environment.

Qualifications

• Bachelor’s degree in nonprofit management, communications, business, or related field.
• 2+ years in nonprofit development, donor relations, or customer-success/relationship role.
• Strong interpersonal and communication skills with diverse audiences.
• Excellent written communication presenting mission, impact and vision.

Responsibilities

• Donor Engagement: manage a portfolio of base-level donors with focus on retention and relationship-building.
• Research & Analysis: identify upgrade potential and support moves to mid- or major-donor levels.
• CRM & Reporting: document donor interactions in HubSpot and track key performance indicators.

Skills

Interpersonal skills

Written communication

Organization/detail-oriented

Storytelling/mission alignment

HubSpot

Fundraising knowledge

Travel willingness

Education

Bachelor’s degree in nonprofit management/related field

Tools

HubSpot

Job description

Florida Family First Inc. in Tampa, FL is seeking a Donor Relations Specialist to grow donor engagement and steward a base-level donor portfolio.

You will cultivate relationships, execute donor appeals, and collaborate with the development team to move supporters toward increased generosity. This role reports to the director of development and offers a collaborative nonprofit environment.