Hybrid Document Production Specialist

RR Donnelley & Sons; Wheeling (WV); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Job summary

RR Donnelley & Sons is hiring a Document Production Associate in Wheeling, WV. The role focuses on word processing and document production services for clients, with a Tuesday-Saturday shift from 6:00 a.m. to 3:00 p.m.

EST. You will use logs and tracking software, edit and format documents, and ensure tasks are completed on time with high quality. The position requires a high school diploma, at least one year of document production experience, strong MS Office skills, and excellent attention to

Qualifications

• High school diploma or equivalent.
• Minimum 1 year document production experience preferably in a legal, banking or large corporate environment.
• Strong keyboarding and typing skills in MS Office.
• Familiar with other software programs for editing and/or creating documents.
• Strong attention to detail; able to work on multiple projects simultaneously.
• Must have good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to exercise good judgment to make decisions that conform to business needs and policy.
• Good problem solving skills, with the ability and understanding of when to elevate a problem to a supervisory level.
• Ability to maintain professional composure when working with immediate deadlines.
• Ability to work both independently and collaboratively as part of a team.

Responsibilities

• Utilize appropriate logs and/or tracking software for all document production work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in document production, proofreading, intake and workflow coordination functions, as needed
• Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform quality assurance on work, as requested
• Adhere to company policies, in addition to client policies
• Use equipment and supplies in a cost efficient manner.

Skills

Typing skills

Attention to detail

Organizational skills

Communication skills

Independent work

Teamwork

Education

High school diploma or equivalent

Tools

MS Office

Job description

RR Donnelley & Sons is hiring a Document Production Associate in Wheeling, WV. The role focuses on word processing and document production services for clients, with a Tuesday-Saturday shift from 6:00 a.m. to 3:00 p.m.

EST. You will use logs and tracking software, edit and format documents, and ensure tasks are completed on time with high quality. The position requires a high school diploma, at least one year of document production experience, strong MS Office skills, and excellent attention to