Hybrid Distributor Success Manager - Onboard, Grow & Retain

Advertising Specialty Institute; Philadelphia (Philadelphia County); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Day one 401(k) with company match

Paid holidays, floating days, and PTO

Onsite gym and daycare facilities

Office perks and amenities

Job summary

Advertising Specialty Institute (ASI) seeks a Distributor Services professional in Philadelphia to guide new distributor members through onboarding and product adoption, strengthening relationships and maximizing platform usage.

You will report to the Director of Distributor Services, collaborate with the distributor sales team, and conduct regular business reviews. Hybrid work with in-person office attendance is required.

Qualifications

• Bachelor’s degree preferred or equivalent work experience.
• 2 years of B2B retention/sales experience required.
• Microsoft Dynamics experience is preferred.

Responsibilities

• Lead onboarding and customer journey for new distributor members.
• Collaborate with Sr AEs/AEs via MS Bookings.
• Proactively discuss business outcomes and conduct reviews.
• Monitor engagement and drive product adoption and usage.
• Record daily activities in Microsoft Dynamics.
• Attend trade shows as required.

Skills

Verbal communication

Written communication

Relationship building

Bilingual (plus)

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Microsoft Dynamics

Job description

Advertising Specialty Institute (ASI) seeks a Distributor Services professional in Philadelphia to guide new distributor members through onboarding and product adoption, strengthening relationships and maximizing platform usage.

You will report to the Director of Distributor Services, collaborate with the distributor sales team, and conduct regular business reviews. Hybrid work with in-person office attendance is required.