Hybrid Dispensary Operations Manager - Delivery & Retail

Texas Original; Abilene (TX); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Vacation

Paid Sick Leave

Paid Holidays

Travel Reimbursement

Gym Reimbursement

Job summary

Texas Original Compassionate Cultivation is seeking a Dispensary Manager (Hybrid) to oversee daily operations at a TXOG location serving both retail pickup and delivery. The role starts as a single-operator site and requires fulfilling orders, managing retail operations and ensuring regulatory compliance.

Responsibilities cover order fulfillment, inventory control, patient assistance during pickup, POS processing and delivery execution.

Qualifications

• Must be able to welcome and learn new technologies quickly.
• Adept driver who follows traffic rules.
• Professional appearance, punctuality and a positive attitude.
• Professionalism, patience, and a process-driven approach.
• Excellent communication and customer relations skills.
• Ability to ensure fulfillment activities align with HIPAA and cannabis regulations.
• Strong organizational skills to manage inventory, orders, and fulfillment accuracy.
• Ability to troubleshoot supply chain or inventory issues.
• Comfortable handling high-stress situations like regulatory inspections or delays.

Responsibilities

• Oversee overall operations of the order fulfillment process.
• Ensure compliance with state laws and company policies.
• Manage inventory levels and coordinate restocking to meet patient demand.
• Address and resolve operational issues, such as inventory discrepancies or patient complaints.
• Maintain effective communication among team members for seamless operations.
• Oversee retail dispensary operations during open hours, ensuring the store is organized and patient-ready.
• Assist patients during order pickup, verify IDs, confirm prescriptions and provide product guidance.
• Process retail transactions through the POS system and maintain cash handling procedures.
• Manage order staging and pickup flow to ensure orders are organized, verified and dispensed accurately.
• Maintain a clean, professional retail environment and resolve patient questions promptly.
• Deliver time-sensitive orders to patients and retail locations, maintain accuracy and professionalism.
• Load/unload orders at shift start/end, ensure secure transport.
• Conduct pre-trip vehicle inspections and ensure all deliveries meet safety standards.
• Verify and collect required delivery documentation, including patient signatures.

Skills

Customer service

Delivery driving

Organization

Communication

Compliance awareness

Tools

Point-of-Sale system

Job description

Texas Original Compassionate Cultivation is seeking a Dispensary Manager (Hybrid) to oversee daily operations at a TXOG location serving both retail pickup and delivery. The role starts as a single-operator site and requires fulfilling orders, managing retail operations and ensuring regulatory compliance.

Responsibilities cover order fulfillment, inventory control, patient assistance during pickup, POS processing and delivery execution.