Hybrid Digital Payments Consultant II — Onboarding & Self-Service
Fidelity Information Services, LLC
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Benefits offered by this job
Job summary
Fidelity Information Services, LLC is seeking a Consultant II, Professional Services to help onboard clients to FIS products and services. This role focuses on innovating solutions that improve workflows for FIS employees and deliver seamless, digital-first experiences for clients in a hybrid setting.
You will create requirements, collaborate with engineering, and advocate lean processes to accelerate delivery.
Qualifications
- Experience creating, prioritizing, and communicating functional business requirements for development teams.
- Experience working as part of a team responsible for designing and deployment of complex enterprise-wide solutions. Excellent communication skills and ability to respond quickly to questions and deliverables under tight timelines. Experience with agile software practices.
Responsibilities
- Create functional requirements for platform and agentic capabilities to support employee and client processes for FIS configuration products like digital banking and retail payment solutions.
- Partner with FIS engineering to document and create solutions that improve operational efficiencies for Professional Services processes.
- Advocate and champion lean, practical design for efficient processes.
Skills
Job description
Fidelity Information Services, LLC is seeking a Consultant II, Professional Services to help onboard clients to FIS products and services. This role focuses on innovating solutions that improve workflows for FIS employees and deliver seamless, digital-first experiences for clients in a hybrid setting.
You will create requirements, collaborate with engineering, and advocate lean processes to accelerate delivery.
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