Consultant II, Professional Services - Core Banking

FIS INC (OLD FIS); Jacksonville (FL); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Opportunities to impact fintech

Internal career growth

Learning and development

Inclusive work environment

Community involvement support

Job summary

FIS in Jacksonville is seeking a Consultant II, Professional Services to help shape onboarding for clients and define digital-first experiences across core banking platforms.

You will document requirements, collaborate with engineering, and drive lean process improvements while supporting hybrid work arrangements.

Qualifications

• Experience creating and prioritizing functional business requirements for development teams.
• Experience working on enterprise-wide design and deployment of solutions.
• Strong communication skills and ability to meet tight timelines.
• Experience with agile software practices.

Responsibilities

• Create functional requirements for platform and agentic capabilities to support employee and client processes for FIS Core Banking Platforms.
• Partner with FIS engineering to document and create solutions that create operational efficiencies for Professional Services processes.
• Advocate and champion solutions that enable practical, common sense design for lean process methodologies

Skills

Functional business requirements

Enterprise-wide design

Clear communication under tight timing

Agile software practices

Job description

Job Description Big ideas have the power to change industries. At FIS, we bring those ideas to life through technology, collaboration and a shared commitment to progress. Here, your perspective matters, your growth is supported, and your work helps move the financial world forward. Join FIS and make your mark on the future of financial technology.

Role location:

Hybrid (three days in-office, two days virtual)

About the role

The Consultant II, Professional Services role will help shape and build new ways of onboarding clients to FIS products and services. This individual will help to innovate solutions that improve ways of working for FIS employees and creating seamless, digital-first experiences for our clients.

Activities within this role include but are not limited to:

Document platform and agentic requirements needed for Professional Services team members Possess a deep understanding of Professional Services and client configuration options for FIS products Champion standard and automated ways of working for FIS employees and clients to improve process velocity and reduce points of friction within the process.

Your key responsibilities

Create functional requirements for platform and agentic capabilities to support employee and client processes for FIS Core Banking Platforms.

Partner with FIS engineering to document and create solutions that create operational efficiencies for Professional Services processes.

Advocate and champion solutions that enable practical, common sense design for lean process methodologies

What you bring

Required qualifications

• Experience creating, prioritizing, and communicating functional business requirements for development teams.
• Experience working as part of a team responsible for designing and deployment complex enterprise wide solutions.
• Excellent communication skills within ability to quickly respond to questions and need for deliverables within tight timelines and turnaround times.
• Experience working with agile software practices

The impact you'll make

Improving and modernizing the employee and client experience with a focus on client self service capabilities

What we offer you

At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next.

Here’s what else we offer:

• Opportunities to make an impact in fintech
• Internal career growth opportunities
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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