Core Banking Consultant II – Digital Onboarding

Fidelity Information Services, LLC; Jacksonville (FL); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Opportunities to make an impact in Fin

Internal career growth opportunities

Personal and professional learning

Inclusive, diverse work environment

Resources to give back to your love

Job summary

Fidelity Information Services, LLC (FIS) in Jacksonville, FL, is seeking a Consultant II, Professional Services for a hybrid role that blends in-office and remote work. You will help onboard clients to FIS products and services, shaping new onboarding methods and creating seamless, digital-first experiences for clients.

Collaborate with product and engineering teams to document requirements, drive standard processes, and improve velocity by reducing friction in professional services workflows.

Qualifications

• Experience creating, prioritizing, and communicating functional business requirements for development teams.
• Experience working as part of a team responsible for designing and deployment complex enterprise wide solutions.
• Excellent communication skills within ability to quickly respond to questions and need for deliverables within tight timelines and turnaround times.
• Experience working with agile software practices

Responsibilities

• Create functional requirements for platform and agentic capabilities to support employee and client processes for FIS Core Banking Platforms.
• Partner with FIS engineering to document and create solutions that create operational efficiencies for Professional Services processes.
• Advocate and champion solutions that enable practical, common sense design for lean process methodologies

Skills

Requirements gathering

Enterprise solutions

Communication

Agile practices

Job description

Fidelity Information Services, LLC (FIS) in Jacksonville, FL, is seeking a Consultant II, Professional Services for a hybrid role that blends in-office and remote work. You will help onboard clients to FIS products and services, shaping new onboarding methods and creating seamless, digital-first experiences for clients.

Collaborate with product and engineering teams to document requirements, drive standard processes, and improve velocity by reducing friction in professional services workflows.