Hybrid Denver: Professional Services Operations Coordinator

Planisware; Denver (CO); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Disability insurance

401(k) plan

FSA plan

Cell phone allowance

Internet allowance

Annual kick-off trip

Quarterly events

Monthly happy hours

Company charitable donation match

Tuition assistance

Job summary

Planisware, a global provider of project and portfolio management software, is seeking a detail-oriented Operations Specialist for its Denver team. The role focuses on data quality, process compliance, onboarding, and coordinating with Finance, Customer Success, and Sales to keep internal systems running smoothly.

You will manage recurring operational cycles, maintain documentation, and collaborate across teams to support efficient service delivery.

Qualifications

• BA/BS with 2–5 years experience preferred.
• Strong organizational skills and attention to detail.
• Comfortable working with business systems, data, reports, and spreadsheets.
• Strong follow-through and ability to manage recurring deadlines and multiple priorities.
• Clear written and verbal communication.

Responsibilities

• Monitor adherence to internal processes and ensure information in our project management system, Salesforce, and document management system is accurate and up to date.
• Support recurring operational processes such as forecasting, invoicing, timecard compliance, and other business cycles.
• Coordinate onboarding and introductory training on internal systems and processes for new employees.
• Maintain clear and current documentation for internal processes, procedures, and standards.
• Work with Professional Services, Customer Success, Sales, Finance, and other teams to ensure shared processes and systems are used correctly and consistently.
• Support recurring internal meetings and activities, including scheduling, reminders, materials, and action tracking.

Skills

Organizational skills

Attention to detail

Communication skills

Cross-team collaboration

Data & systems aptitude

Education

BA or BS degree

Tools

Salesforce

ERP systems

Job description

Planisware, a global provider of project and portfolio management software, is seeking a detail-oriented Operations Specialist for its Denver team. The role focuses on data quality, process compliance, onboarding, and coordinating with Finance, Customer Success, and Sales to keep internal systems running smoothly.

You will manage recurring operational cycles, maintain documentation, and collaborate across teams to support efficient service delivery.