Implementation Consultant (San Francisco)

Planisware; San Francisco (CA); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid holidays

401(k) plan with company contribution

Profit sharing

Up to 4 months maternity leave

Paternity leave

Profit sharing

FSA plan

Job summary

A leading software solutions provider is seeking an Implementation Consultant in San Francisco, CA. The role involves designing, configuring, and deploying software solutions tailored to client needs. Responsibilities include supporting application configuration, assisting data-related tasks, and providing post-go-live support. Candidates should have a BA/BS degree and 2-5 years of experience, alongside strong communication skills and a willingness to learn. The role offers a hybrid work model with in-office and remote work options.

Qualifications

• 2 to 5 years of experience preferred.
• Computer programming experience (object-oriented preferred).
• Willingness to travel (US & International).
• Quick learner, efficient multi-tasker, and team player.
• Strong written and oral communication skills.

Responsibilities

• Configure, test, deploy, and support Planisware applications.
• Assist with data migration, validation, and analysis tasks.
• Provide post-go-live support and troubleshoot issues.
• Participate in internal and client-facing meetings to learn and observe.
• Help prepare documentation, training content, and system walkthroughs.
• Provide post-go-live support, troubleshoot basic issues, and escalate appropriately.
• You will be part of a project team, learning directly from experienced consultants and participating in key meetings.
• You will become deeply familiar with the business needs and processes of clients.

Skills

Curiosity and eagerness to learn

Strong written and oral communication skills

Dependable collaboration

Quick learner

Curiosity to learn Planisware

Education

BA or BS degree

Tools

Project management knowledge

Database management

Job description

The Role

As an Implementation Consultant, your mission is to design, configure, and deploy Planisware solutions to client organizations. Working as part of a team, you will interact regularly with clients to learn their internal processes and understand the needs of their organization. As you gain experience, you will begin to take direct responsibility for critical aspects of the implementation. You will be able to apply your experience and understanding of Planisware's capabilities to transform business requirements first into a comprehensive system design, and then into a functional, high-quality implementation of the Planisware solution.

Key Responsibilities

• Configure, test, deploy, and support Planisware applications for client organizations.
• Support the configuration of standard Planisware modules under supervision.
• Assist with data migration, validation, and analysis tasks.
• Participate in internal and client‑facing meetings to learn and observe.
• Help prepare documentation, training content, and system walkthroughs.
• Provide post‑go‑live support, troubleshoot basic issues, and elevate appropriately.
• You will be part of a project team, learning directly from experienced consultants and participating in key meetings.
• You will become deeply familiar with the business needs and processes of clients. As you become more skilled at understanding business needs and applying Planisware capabilities, you will be able to propose solutions that both meet requirements and facilitate the client’s long‑term success.

What We Expect From You

• Curiosity and eagerness to learn Planisware and project delivery practices.
• Ability to follow instructions and complete assigned tasks on time.
• Willingness to ask questions, receive feedback, and improve continuously.
• Dependable collaboration with team members and proactive support on delivery needs.

Location

This position will be based out of our San Francisco, CA office. Planisware currently has a hybrid policy of working in the office four days per week, with Monday‑Thursdays as mandatory days, and remote work allowed on Friday. This is subject to change as the company sees fit.

Your Qualifications

• BA or BS degree with 2 to 5 years of experience preferred
• Computer programming experience (object-oriented preferred)
• Willing to travel (US & International)
• Quick learner, efficient multi-tasker, and team player
• Strong written and oral communication skills

Preferred Qualifications

• Knowledge of portfolio and/or project management
• Working knowledge of database management
• Previous experience in software implementation
• Interest in Pharmaceutical/Biotech/NPD industries
• Paid holidays
• Up to 4 months maternity leave
• Paternity leave
• Health, dental, and vision insurance
• Life, short and long-term disability insurance
• 401(k) plan with company variable contribution
• Profit sharing
• FSA plan, including employer contribution