Hybrid Database Support Specialist – SQL, Jira, Growth

Micro Quality Calibration, Inc.; Los Angeles (CA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Referral bonuses

Team appreciation

Holiday events

Team outings

Job summary

Micro Quality Calibration, Inc. in Chatsworth or Cypress, CA is seeking a Data Support Specialist to maintain and support its SQL-based database system that underpins lab operations, shipping, customer service, and sales.

This role focuses on troubleshooting, documentation, and workflow improvements in a highly customized environment, with training provided. The position requires effective communication and organization, plus the ability to handle multiple priorities and deadlines in a growing

Qualifications

• Minimum 2 years of technical support experience with an RDBMS.
• Experience with MySQL, SQL Server, Oracle, or SQLite.
• Bachelor's degree in CS, IS, or a related field.
• Strong troubleshooting and problem-solving skills.
• Ability to support both technical and non-technical users.
• Strong communication, organization, and time management skills.
• Ability to document processes clearly and accurately.
• Detail-oriented with multi-priority and deadline management.
• Incentives & recognition program: referral bonuses, team events.

Responsibilities

• Serve as primary support for the company’s SQL-based RDBMS.
• Troubleshoot functional, performance, and UI issues for internal users.
• Maintain data integrity, accuracy, and system reliability.
• Implement and support configuration changes as business needs grow.
• Log and manage support requests using Jira or similar tools.
• Test updates, patches, and releases before production.
• Maintain vendor relationships and follow up on issues.
• Develop knowledge of database tables, fields, and workflows.
• Create system documentation and end-user training materials.
• Train users and support system adoption across departments.
• Manage user access, roles, and credentials.
• Monitor system logs for usage, audits, and changes.
• Maintain sandbox environments and refresh cycles.
• Maintain backups and recovery readiness.
• Collaborate across ops, shipping, customer service, and sales to improve workflows.
• Communicate issues, enhancements, and priorities to the manager.
• Support multiple locations including remote or occasional on-site travel.

Skills

RDBMS support

MySQL

SQL Server

Oracle

SQLite

Troubleshooting

User support

Documentation

Time management

Communication

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

Jira

Job description

Micro Quality Calibration, Inc. in Chatsworth or Cypress, CA is seeking a Data Support Specialist to maintain and support its SQL-based database system that underpins lab operations, shipping, customer service, and sales.

This role focuses on troubleshooting, documentation, and workflow improvements in a highly customized environment, with training provided. The position requires effective communication and organization, plus the ability to handle multiple priorities and deadlines in a growing