Hybrid Customer Support Specialist - Electrical

MartellelEctricllc; South Bend (IN); Hybrid; USD 40,000 - 45,000; Full time

Job summary

A leading electric manufacturing company in South Bend is seeking a Customer Support Representative for a full-time hybrid position. This role is ideal for individuals eager to begin their career in electrical and electronic manufacturing. Responsibilities include addressing customer inquiries, resolving issues, and providing product information. The company offers a competitive salary range of $40,000 - $45,000 annually, along with a supportive workplace that promotes growth and development.

Qualifications

• Excellent communication skills both verbal and written.
• Ability to troubleshoot and solve customer issues efficiently.
• Willingness to learn about electrical or electronic products.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Document customer interactions in the support system.
• Collaborate with team members to enhance customer experience.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Problem-solving abilities

Teamwork

Education

High school diploma or equivalent

Tools

Customer support software

Job description

A leading electric manufacturing company in South Bend is seeking a Customer Support Representative for a full-time hybrid position. This role is ideal for individuals eager to begin their career in electrical and electronic manufacturing. Responsibilities include addressing customer inquiries, resolving issues, and providing product information. The company offers a competitive salary range of $40,000 - $45,000 annually, along with a supportive workplace that promotes growth and development.